Stoke Gifford Medical Centre
0117 9799430
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Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

How to register

The doctors welcome new patients who live within our practice area. (Due to a large increase in local population with new building developments, we are only able to register new ... [continue] How to register

Online Services

The new NHS App ( The NHS App provides a simple and secure way to access a range of healthcare services on your smartphone or tablet.  With the NHS app you ... [continue] Online Services

Practice boundary

Due to a large increase in local population with new building development, we are only able to register new patients who live with in our practice boundary. Please use the ... [continue] Practice boundary

Practice Newsletters

Please see links below to our latest Newsletter with updates about the practice.   Newsletter April 2022

Practice Policy for Frequently Missed Appointments

Please see the document below for information on the practices policy for frequently missed appointments, Practice Policy for Frequent DNAs – Patient Guide March 23

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Accessible Information

We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard ... [continue] Accessible Information


Are you looking after someone, a relative, friend or neighbour who is ill, frail or disabled and is unable or has difficulties looking after him or herself? Do you give ... [continue] Carers

Complaints and compliments

We do our best to provide a high standard of care. However, occasionally things do go wrong and misunderstandings may arise. If this happens, we would like to be able ... [continue] Complaints and compliments

Docmail Information

Stoke Gifford and Conygre Medical Centres use a mailing company called Docmail to handle some mailings to patients. Typically this is for bulk mailings such as the invitations to attend ... [continue] Docmail Information

Information for Elderly Patients

Guidance for prevention of falls. The link below has been produced to bring to life the strength and balance exercises from the popular get up and go guide.  It aims ... [continue] Information for Elderly Patients

Named GP

All patients at the surgery have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You can ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us at [email protected]. Alternatively you can use the NHS App. If you ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Transgender & non-binary patients

The NHS offers a range of screening tests to different sections of the population including cervical, breast, bowel and abdominal aortic aneurysm (AAA) screening. The following website provides further information ... [continue] Transgender & non-binary patients

Date published: 8th October, 2014
Date last updated: 14th October, 2020