In July and August we would normally expect demand to be lower as many patients are away on holiday. However, with Covid restrictions we are finding we are a lot busier than normal. In addition, we still have staff on leave and many are also being told to isolate following track and trace. Our capacity is very limited throughout July and August so PLEASE ONLY CONTACT US IF YOU HAVE AN URGENT MEDICAL NEED. We are unlikely to be able to manage non-urgent requests over this period and will ask you to contact us after this summer period unless your condition requires urgent attention. As previously requested, please visit NHS Choices for self help guidance or your local pharmacist for treatment for minor ailments. Thank you for you help over this difficult period.
Thank you for your continued patience during these challenging times. Many of the national Covid-19 restrictions will end on 19 July. However, Public Health England’s infection prevention control guidelines will remain in place across all healthcare settings, including GP surgeries and hospitals.
This means that everyone accessing or visiting the practice must continue to wear a face covering and follow social distancing rules at all times.
The practice is open and will continue to offer a range of telephone, video and face to face appointments.
Staff are working extremely hard to ensure we continue to provide the very best care for our patients and everyone who needs us. We remain as busy as ever and ask that you ‘help us to help you’ by using the right service for your needs and — when contacting or visiting the practice — treating our colleagues with the kindness and respect that they deserve.
Please contact us to book your vaccination now if you are over 18 but unvaccinated.
Covid Passports. Please note, the NHSApp should be used to demonstrate vaccination status. We are unable to provide any other supporting documents.
We have found that a lot of AskmyGP requests, that are entered out of hours, resolve themselves before a GP contacts the patient. This wastes a lot of GP time. To address this, we are closing AskmyGP to new requests from 4.30PM each working day. New requests can be logged from 5.30AM until 4.30PM on a weekday. If you require medical attention from a GP over the weekend, please call 111 (or 999 for emergencies). If you have an urgent medical need after 4.30PM on a weekday, please call the surgery.
Please note, we are very busy on a Monday and may need to reply later in the week where your request is non-urgent. Please: only use this service to consult with a GP or to leave an administrative query; be available to take a call / attend on the day that you use AskmyGP, and regularly check your emails for any responses. Nurse / HCA appointments need to be booked by phone. Please use the NHS app / Patient Access to request repeat medications.
Please be aware that your GP is seeing unprecedented demand at the moment. We still have staff needing to self isolate and consultations are taking far longer due to Covid 19 precautions. We are asking patients to consider all self-help options before contacting us. Please visit NHS website or Pharmacist for new minor ailments. Our website has links to mental health support helplines. One You S Glos can help with healthier living advice. Please only contact us after you have explored self-help options and bear with us if we to ask you to wait for a response as we will be prioritising patients who are acutely unwell and suffering from more serious conditions. Thank you