For repeat prescriptions we request that you bring in a list of the items needed, preferably on the computerised list issued to you. We do not take repeat prescription requests over the telephone. However, you can fax your request to 0117 9314347. Better still, Patients can manage repeat prescription requests via the On-Line Patient Access Service. (See On-line services under the 'New Patients' tab)
The Electronic Prescription Service (EPS) is also a more convenient service for patients. Patients nominate a pharmacy and then the completed prescription is sent electronically from the Practice directly to your local pharmacy for collection. EPS and on-line prescription requests make the process safer and more convenient and we would encourage all patients to make use of these services.
Practice Policy for Prioritising Medically Urgent Medication
In order to allow us to safely prescribe the 14000+ items issued per month, we need to apply systems. All repeat medication requests take 48 hours to process or occasionally slightly longer if a more detailed review is required. People are sometimes unable to renew their prescriptions in time and are concerned about the impact on their health should a couple of days of mediation be missed. The reality is that there are only a very few medications where your health may be affected by missing a couple of days.
The Practice treats the following medications as being medically urgent:
- Anti- coagulants
- Diabetic medication
- Furosemide / Spironolactone / Bumetanide
- Contraception medications
- Anti-cancer drugs
- Angina GTN spray.
If concerned, you can contact your regular pharmacy to discuss your medication shortage and request ‘emergency supply’ of your medicines if appropriate. To improve repeat prescription request security, you can also apply for On-Line repeat prescribing and make use of the Electronic Prescription Service.
To contact the Prescribing Team, please email brccg.L81118.email@example.com or select Prescribing Team from the options when you phone us.