Stoke Gifford Medical Centre

0117 9799430

Correct use of askmyGP

Before completing your askmyGP request, please ensure you read the following guidance:

  • Please call 999 if you are contacting us about a medical emergency.
  • New requests can be logged from 5.30AM until 4.30PM on a weekday. If you have an urgent medical need after 4.30PM on a weekday, please call the surgery.
  • If you require medical attention from a GP over the weekend, please call 111 (or 999 for emergencies).
  • Please only use this service to consult with a GP or to leave an administrative query. Nurse / HCA appointments can only be booked by phoning the practice.
  • Please review our website and the important ‘messages section’ if you are contacting us for information about a service.
  • After submitting a request, please regularly check your emails and texts for a response. We will close the request if you are not answering the phone and we cannot contact you.
  • Please use the NHS app / Patient Access to request repeat medications.
  • Please visit NHS website or Pharmacist for new minor ailments. Our website has links to mental health support helplines. One You S Glos can help with healthier living advice.
  • Please only contact us after you have explored self-help options and bear with us if we to ask you to wait for a response as we will be prioritising patients who are acutely unwell and suffering from more serious conditions.
  • Please use this service responsibly and appropriately. Offensive language will result in your access to this service being blocked.

get help from your GP online